ITICnxt Guides and Training

Helpful Resources for Submitting Locate Requests with ITICnxt®

Kentucky 811 is proud to use the most powerful digital ticketing solution yet – ITICnxt. Designed with excavators in mind and free to use, this software offers thoughtfully crafted tools and innovative features for every step of the project.

Click on any of the following resources to view or download more information:

Ready to Submit a Locate Request?

Click the button below to get started. Please note that locate requests require waiting at least two full working days before breaking ground – this excludes Saturdays, Sundays, and holidays.*

Submit a Ticket with ITICnxt

Looking for even more information about ITICnxt?

Sign up for an upcoming virtual training, contact our team via Live Chat, or email us at .

*You are required to wait at least two full working days before breaking ground once you submit a locate request to allow member utilities to provide a positive response on your request. Depending on the size and scope of your project, you may need to wait longer than two full working days. Working day means every day, except Saturdays, Sundays, and holidays established by federal or state statute from 12:01 a.m. Eastern Time until 12:00 midnight Eastern Time, excluding the day the locate request was made.