Looking Back at the February 2023 Software Summits

In early February 2023, Kentucky 811 Executive Director Tim Vaughn and the One Call Concepts team toured around Kentucky for the 2023 Software Summits. Together, they hosted summits in six different cities, providing the opportunity to meet local excavators and member utilities face-to-face and introduce KY811’s new ticket submission and management software.

All six Software Summits had a great turn out – attendees arrived eager to learn and asked fantastic questions about integrating the software in their day-to-day work. Each session started with large-group live demonstrations of ITICnxt, an innovative map-first web system designed to help create and manage locate requests online, and the Locator Tickets portal, an efficient ticket management product designed specifically for members and locators.

After the demonstrations, the group shifted into individual trainings where each attendee was able to explore the software and ask questions as they worked through it. OCC team members shared tips and tricks, in addition to providing hands-on help.

Thank you to everyone who attended, and thank you to the teams and venues who made the 2023 Software Summits possible!

Couldn’t make it? Still looking to learn more about Kentucky 811’s new software?

Each Wednesday through the end of May 2023, you’re invited to join us for Webinar Wednesdays! Every week, we do a demo of ITICnxt (9 a.m. ET) and the Locator Tickets portal (1 p.m. ET) and answer questions live at the end of each session. These sessions are free and hosted via Zoom.